All UK orders for items held in stock placed before 9:00am are dispatched on the same day. We dispatch all our orders by either Recorded First Class Royal Mail or Business Post depending on weight.
European and International orders are shipped via either Royal Mail International or FedEx and take between 7-10 working days. However, there may be circumstances beyond Addict’s control which cause delay and Addict cannot be held responsible for any delays caused by Royal Mail, Business Post or FedEx.
Unfortunately we are unable to offer a Saturday delivery. UK orders placed after 9am on a Thursday will be processed and dispatched on the Friday. In some circumstances Royal Mail will deliver these items on the Saturday, but this remains at the control of the postal service.
Delivery Charges
Delivery within the UK is free for clothing and related products. Delivery charges will apply for toys, books and spraypaint and is dependent on the weight of the products ordered.
For Overseas and European orders delivery charges apply to ALL items including clothing sold on the website. Shipping charges are dependent upon type of delivery service (Fedex or Royal Mail), weight and location.
Once you have selected your purchases, delivery charges are automatically calculated and displayed on the checkout page.
Please note: Free delivery only applies on orders to the United Kingdom containing full price items. FREE DELIVERY IS NOT APPLICABLE TO SALE ITEMS. PACKAGING AND DELIVERY FOR SALE ITEMS WILL BE CALCULATED AT THE CHECKOUT AND MAY NOT ALWAYS BE INDICATIVE OF THE POSTAL MARK.
Will there be any additional Duties / Taxes payable on my order?
For overseas customers in Europe and the rest of the world the VAT will be deducted accordingly at the checkout. Any import duty, customs and local taxes incurred will be paid for by the customer in full. Addict Ltd will always mark orders for overseas true to the content and price of what is in the package, Addict Ltd will not falsify or provide misleading information in order for the customer to avoid paying any import duty, customs and / or local taxes.
Christmas Opening Times
During Christmas the Addict office will normally be closed. Please make sure you check the news section on the homepage for information on office opening times, web order processing and delivery dates before you place an order. Addict cannot accept responsibility for customers who expect but don't receive their orders during these times.
